International Organizational Resilience I the ICOR

ICOR Presentations - Complete files
The following is a group of articles from a certified group of SME's (Select Matter Experts). Being an ICOR member, just click on the link you are interested in then view and download the entire presentation.
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	PRBC00001: Security - Your Business Continuity Partner This presentation focuses on the role of corporate security as you establish and maintain your business continuity program. Corporate security is a vital partner and can be utilized during an emergency by assisting with emergency notification, establishing the Incident Command Center, assisting with emergency communications, securing the disaster site, serving as a liaison with local emergency agencies, assisting in physical recovery efforts, and in re-establishing the security baseline at the recovery site.
	PRBC00002: Public-Private Partnerships This presentation explores the relationship between the private sector business continuity planner and the public sector emergency manager. It looks at the challenges each of them face and ways that they can begin to form partnerships.
	PRBC00003: Business Continuity Planning 101 An introduction to the importance of Business Continuity Planning with a focus on providing some background information on business continuity planning and explaining some commonly used terms and concepts. This presentation discusses the role of business continuity planning for businesses and will point you towards some valuable resources.
	PRBC00004: Business Continuity and Compliance Management This is not a presentation on SOX, NASD 3520, USA PATRIOT Act, HIPPA or any other specific rule or regulation, it is about the IMPACT and RELATIONSHIP of all these rules on your business and how they fit with business continuity planning. The focus of this presentation is the relationship between compliance management and business continuity.
	PRBC00005: Organizational Resilience - Beyond Safety Plans Recent events worldwide have shown the need for schools and school districts to be prepared for many types of disruptions. School districts need to quickly respond to all kinds of crises, continue operations if at all possible, and recover quickly if regular operations are interrupted. This presentation discusses the concept of organizational resilience and how it can be applied to school facilities and integrated with the larger community-wide response effort. The basics of contingency planning, disaster recovery and crisis response as they relate to individual schools and district-wide facilities will be covered. These issues are expanded to cover the relationships between school districts, community agencies and first responders such as fire, police and emergency service agencies.
	PRRM00006: Building Resilient Communities: Living with Risk The vision of disaster risk reduction: Building resilient communities towards sustainable development – a presentation from the United Nations International Strategy for Disaster Reduction (UN/ISDR) conference in Oslo, September 27, 2004. The ISDR aims at building disaster resilient communities by promoting increased awareness of the importance of disaster reduction as an integral component of sustainable development, with the goal of reducing human, social, economic and environmental losses due to natural hazards and related technological and environmental disasters
	PRBC00007: 2006 Continuity Insights/KPMG Business Continuity Management (BCM) Benchmarking Study Results Highlights from the 2006 Continuity Insights/KPMG Business Continuity Management (BCM) Benchmarking Study for Banks and Financial Services Companies. Includes some leading practice quotes from various BCM practitioners that reviewed the study results and contributed to an article that was recently published in Continuity Insights (March/April 2006) and reviews the process for requesting and providing additional custom reports to use in benchmarking your organization’s BCM program.
	PRFM00008: Maturing Your Approach to Security Management Sponsored by the U.S. Department of Defense and by Carnegie Mellon University in 2004. Key topics include: Challenges for doing “security, security approach roadblocks, new perspectives on the problem, and maturing your security approach.
	PRSC00009: Supply Chain Resilience The Ohio State Fischer College of Business reviews the following topics: Why does the supply chain need to be resilient? Defining supply chain management, The role of customers and suppliers in achieving resiliency. A resilient enterprise has the capacity to overcome disruptions and continually transform itself to meet the changing needs and expectations of its customers, shareholders and other stakeholders.
	PRSC00010: Supply Chain Response to the Unexpected: Resilience and Security Reviews an MIT research project on the importance of supply chain resilience. Prof. Yossi Sheffi initiated project to study terrorism and supply chains by investigating how companies can respond to make their supply chains more secure and resilient.
	PREM00011: Steadfast Response II 2006 – Pandemic Flu Outbreak Take a look at the exercise slides used during Steadfast Response II’s simulation of a pandemic flu outbreak. Sponsored by FEMA, GSA, and the Minnesota State Executive Board. Included is a word document facilitator’s guide.
	PREM00012: Human Services Table Top Exercise The intent of this Human Services Tabletop Exercise is to bring agencies and organizations together who provide human and health services to the citizens living in and around the Capital City of Florida. The exercise is designed as an opportunity for each of the agencies and organizations to share how they would respond to a possible bio-terrorism scenario. In bringing together these agencies and organizations the primary intent of the exercise, which is to set up a learning opportunity for all participants, will be fulfilled.
	PREM00013: Continuity Challenges at Higher Education Institutions Colleges and universities are in the business of education, research, special projects, and community service just to name a few. They are an open "quasi-society" of diverse beliefs, cultures, backgrounds, and outlooks. They are a repository of knowledge. They have the key challenge of trying to keep the campus safe and in meeting the unique needs of a student body in addition to planning for their own continuity of operations.
	PREM00014: Edward Waters College - A Case Study Disaster Recovery & Business Continuity Go to College Located in Jacksonville, Florida, Edward Waters College faces the annual risk of hurricanes affecting their campus. Also being located in the middle of a high crime urban environment, the college faces security challenges unusual to many colleges and universities. Bernard Chapple, director of Technology and Telecommunications shares how Edward Waters College prepares for identified risks with the constraints of a limited budget.
	PRCMC00015: The Missing Link: Adding People to Your Contingency Planning While many business continuity plans focus mainly on dimensions, all crises touch people, and people make organizations run. For organizations to recover quickly, maintain their reputations, and mitigate risks - especially workers' compensation claims, employees need to be physically and emotionally ready to return to work. Include this missing link in business continuity planning by learning what employee actions wil provide the highest positive return on your plans; what leadership qualities and competencies people most respond to; why HR professionals are becoming more involved in business continuity planning; how to partner with HR to improve the planning process and better manage disasters; and why employee assistance plans are a critical ingredient.
	PRCMC00016: Psychic Leadership: Teaching to the Models Business and government agencies are using crisis models and simulations to teach crisis response. Can we actually predict the demands of a crisis? How far do models take us into the reality of managing a crisis situation from start to end? This session will explore the questions not often asked and commonly left out of practice.
	PRCMC00017: Employee Awareness Programs: What Do I Do? Everyone knows "awareness and training" is an accepted professional practice that should be ongoing, but how do we do it? Why is it important? Does one size fit all? These questions and more will be addressed in this presentation. Learn how to create or spice up your awareness program.
	PRCMC00018: Are You Really Ready to Lead During a Crisis? At the heart of any crisis response are strategic decisions that will serve as "defining moments." These strategic decisions have the critical power to bring you and your organization swiftly toward successful resolution, or they can spiral you deeper into entanglements that can increase the damage. Leadership during unexpected crises can require skills and capabilities beyond daily leadership activities. The objective of this presentation is to increase the likelihood that, when needed, participants will become crisis champions.
	PRCMC00019: BCP: The Next Generation You can have your phones lines up and your computers backed up, but after a crisis, your employees may still be messed up. The problem with business continuity planning as it is today is that it is still focused on recovering Information and has not sufficiently focused on how to recover our people. This presentation focuses on the issues and dynamics that need to be faced as continuity planning evolves to a profession.
	PRCMC00020: How to Speak to Your CEO About Business Continuity Planning Gerri King, PhD Social Psychologist & Organizational Consultant, Human Dynamics Associates, Inc. - contact One of the first recommendations presented in every course on business continuity planning is to secure senior management support for the program. Unfortunately, the same people who are recommending that you go and talk to senior management about BCP don’t advise you what to say. Led by a former CEO, this presentation gives you the vocabulary you need to speak to management and helps you devise the right strategy for presenting your case to the senior team. This presentation will give you insight into the topics of interest to your managers and help you formulate your arguments of persuasion.
	PRRC00021: Building Resilient Communities - One Organization at a Time Jim Nelson, MS, MBCP, & CDCP The International Consortium for Organizational Resilience - contact What is a Resilient Organization? How resilient are you? A review of ICOR’s Resiliency Disciplines. In this presentation, we explore the need for resiliency standards.
	PRRC00022: Creating Community Partnerships To Ensure Business Continuity Gerri King, PhD Social Psychologist & Organizational Consultant, Human Dynamics Associates, Inc. - contact A crisis is not the time to forge relationships. Public/private partnerships are beneficial – certainly when preparing for and responding to community disasters or crises. The benefit of working together to plan for emergencies cannot be underestimated. It is never too early - but can be too late - to identify the community’s individual and collective resources and create a protocol that works for and serves everyone.
	PRCI00023: Critical Infrastructure Protection A Practical Approach To A Complex Issue Gavin Love, PhD Security, Emergency, and Business Continuity Manager - contact Discuss the development of a critical infrastructure vulnerability assessment framework that was developed to complement work procedures and educate about interdependencies.
	PREM00024: Emergency Managers - Working Towards Building Disaster Resilient Communities Marg Verbeek and Madhu Beriwal - contact Marg or contact Madhu The term EM means the governmental function that coordinates and integrates all activities necessary to build, sustain, and improve the capability to prepare for, protect against, respond to, recover from, or mitigate against threatened or actual natural disasters, acts of terrorism, or other man-made disasters.
	PRRM00025: Disaster Risk Reduction - Community Resilience R. David Grimes, Acting Assist Deputy Minister, Meteorological Service of Canada - contact Type, frequency and intensity of extreme events are expected to change as the Earth as Earth’s climate changes, and these changes could occur even with relatively small mean climate changes. Learn how to plan for and mitigate impacts.
	PRSR00026: Economic Impact of Pandemics John M. Stagel, CBCP Belfor, USA - contact Now is the time to think about it. Learn how these solutions are transferable to other wide-spread personnel problems and other issues associated with pandemics.
	PRCMC00027: Managing Volunteers After a Disaster Faye Stone, Deputy Executive Director Office of the Governor, North Carolina - contact If there is a disaster – volunteers will appear! ARE YOU READY? Do you have a plan for managing them or will your volunteers become a “disaster within the disaster”? This presentation explains the effective ways of managing volunteers to their greatest potential.
	PRSR00028: Preparing to Be Unprepared - Human Resources Susanne Jul, PhD, Pacific Disaster Center - contact Work done, in part, at the Pacific Disaster Center under a National Research Council postdoctoral fellowship PDC operations focused on geographic information analysis (primarily for mitigation efforts). Research supplemented with personal experience with American Red Cross Disaster Services.
	PREM00029: Resilience Management: A Framework for Evaluating and Improving Organizational Resilience Erica Seville, PhD University of Canterbury - contact To understand and reduce the impact of hazard events, we need to be able to evaluate how key organizations are going to perform during and after these events. This presentation shows how those organizations can perform better under difficult situations.
	PREM00030: Proven Strategies for Developing an Emergency Response Community Kathryn Brinsfield, MD Boston EMS - contact Boston EMS is a community based public health and public safety service that provides and manages the integrated prehospital care system for the City of Boston to improve the health of the community. See how they are adapting to handle a crisis.
	PREM00031: Why Your Partners May Be Your Biggest BCP Liability Curtis Siegel, Director, CBCP, CISA, CISP, CDP, CISM RSM McGladrey - contact Your business partners. These relationships may pose a risk in the event of an emergency. Learn about the creation of a framework for action and how to create a vendor continuity risk management program.
	PREM00032: The Need for Partnership - World Conference on Disaster Management Stuart Brindley, Manager, Training & Emergency Preparedness, Independent Electricity System Operator - contact Ontario’s Independent Electricity System Operator (IESO). IESO responsibilities include: Directing electricity flow within Ontario, and with areas outside Ontario including the U.S., monitoring grid voltage levels, frequency and reactive power, forecasting Ontario supply and demand, overseeing response to power system emergencies. Learn their systems of dealing with crisis events.
	PRCIFM00033: Strategies for Achieving High Availability Randy MacCleary, VP and GM, Power Business Group, Liebert North America/Emerson Network Power - contact This presentation focuses on the critical power and cooling systems that create the foundation for IT resiliency, and ultimately dictate the level of operational resiliency and flexibility that can be achieved in a given organization.The success of virtually any organization is tied to its resiliency and adaptability. That is, the ability to protect against threats that disrupt customer service while embracing and benefiting from change as it occurs. That ability is increasingly dependent on IT, which provides access to data, supports essential business processes and enables internal and external communications.
	PRCIFM00034: New Practice Standards for Data Center Professionals Jim Nelson, MS, MBCP, & CDCP The International Consortium for Organizational Resilience - contact In recognition of the demands on data center professionals to consistently deliver high uptime environments, ICOR and EPI have partnered to create a new data center certification program. This integrated program offers four levels of expertise and covers topics as diverse as power, cooling, security, cabling, safety and more. This presentation discusses the need for certification of data center professionals and introduces this new series of credentials.
	PRCIFM00035: Large Systems RAS Perspectives David F. Anderson PE, System Team Leader, IBM Pok. Briefing Center - contact The focus of this presentation is to explain IBM’s Mainframe RAS with a z9 focus. The z9 has an additional design to not only improve on the MTBF of the mainframe, but to protect Customers against unplanned as well as planned outages. IBM Mainframe development meets an IBM Corporate Standard that each generation must have improved quality. Starting with the high level design, Engineers develop new ways and functions improving the reliability, availability and Serviceability of the Mainframe.
	PRCI00036: Cyber Security for Families Who Use the Internet Lance Spitzner, Honeytech - contact Fraud, identity theft and extortion have existed for centuries. Internet has simply made it much more profitable with less risk. Criminals are now highly organized. Their motive is money; they target the easiest kill, the home user. This presentation provides you with an overview of the risks you face in your own home and how to secure your computer and your online actions.
	PRCI00037: Critical Infrastructure Protection: A Practical Approach To A Complex Issue Gavin Love, Worley Parsons - contact Information technology has become an integral component of local government operations. As an extension of the traditional role in evaluating internal controls, auditors from the Office of the State Comptroller now assess the effectiveness of controls over information systems. This presentation focuses on the context for this review and how to be best prepared for an audit.
	PRCI00038: IT System Controls Steve Cornell and Nadine Kilcullen, Division of Local Government and School Accountability New York State - contact Nadine Information technology has become an integral component of local government operations. As an extension of the traditional role in evaluating internal controls, auditors from the Office of the State Comptroller now assess the effectiveness of controls over information systems. This presentation focuses on the context for this review and how to be best prepared for an audit.
	PRRMI00039: Harden Your Home – Think Green! The American Society of Home Inspectors, www.ashi.org will inspect your home. Their home inspection is designed to identify the systems and components of a building both as to their function and as to their ability to resist damage from forces in all directions.This presentation focuses on showing homeowners the benefits of taking step to protect their homes against natural disasters and to take steps to lessen the amount of energy used to maintain tier home.
	PRSC00041: REACH and the Supply Chain Samantha Gordon is a Regulatory Compliance Specialist with ChemADVISOR, Inc - contact Samantha Gordon is a Regulatory Compliance Specialist with ChemADVISOR, Inc., and presented on the role of ChemAdvisor at the CPM West 2008 Conference. The focus of this presentation is on REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals www.chemadvisor.com.) and the new ANSI/NAM initiative on a new Network on Chemical Regulation.
	PRSC00042: Managing Risk and Resilience in the Supply Chain David J. Kaye, at www.riskreality.co.uk - contact David J. Kaye discusses the supply chain and the special exposures within outsourcing, critical dependencies, and auditing third parties. The modern business model, with its just-in-time supply chain, tight compression of margins, direct communication via the web simultaneously to millions of customers at home and abroad, is much more brittle and has never been more susceptible to one single point of catastrophic failure.
	PRSC00043: Ensuring Supply Chain Resiliency / Transportation and Business Resilience Irene Rozansky, R&A Crisis Management Services - contact With rare exception, every enterprise is the center of a complex network of suppliers and suppliers’ suppliers that the company connects to its customers and its customers’ customers. The confluence of three phenomena has made supply chain a major concern to business resilience: our enormously complex world, an ever-increasing global economy, and the unwavering pursuit of efficiency within supply chains. This confluence has inadvertently and exponentially increased the vulnerability of enterprises to a variety of both internal and external show-stopping disruptions.
	PRCMC00043: Effective Crisis Communication Oliver S. Schmidt, Managing Partner C4CS This presentation is for anyone involved in any sort of crisis communications in an organization. It discusses pre-crisis preparation, questions to ask before communicating, communicating with employees, and offers tips for managers.
	PRCMC00044: Creating a Culture for Business Continuity & Disaster Recovery Planning Dr. Edward M. Goldberg (ED), DM, PE, CBCP, Core Faculty, Capella University, BC/DR Coordinator, Northeast Utilities Organizations change often, but without ongoing effort by BC/DR leadership, plans become stale. Absent an ongoing BC/DR strategic and tactical mindset, BC planning is a periodic activity that, at best, takes a snapshot of readiness and creates plans in a vacuum. This presentation describes how to align an organization’s culture with BC/DR for sustainable results.
	PRCMC00045: Crisis Strategic Planning: Finding the Silver Lining Dr. Erica Seville and Dr. John Vargo, University of Canterbury This presentation discusses the resilience principles that integrate disaster management and strategic planning in a practical 'crisis strategic planning' framework. Included will be two case studies illustrating how organizations can avoid 'crisis myopia', finding instead the opportunities that frequently attend major crisis, yielding direct recovery benefits to the local community.
	PRCMC00046: The Three C’s: Confidence, Charisma, and Creativity: How Necessary are They for Emergency Management Leaders? Linda Pickard - Pickard & Laws Consulting Group, Inc. Leadership can be learned. Charisma is not all it’s “cracked up to be”. In that we all have the capacity to lead with influence, Leading change in complex situations is an art as well as a set of skills. The right mix of confidence, charisma and creativity fuels momentum, working wonders to inspire and focus teams. The new twist on these capabilities to fit today’s world and how to sharpen each will be explored.
	PRCMC00047: Building a Better Crisis Leader: We CAN Do More Stacy L. Willett - University of Akron This presentation takes a close look at the evolution of leadership theory, the context of crisis, and common problems and recommendations. There are common characteristics in leaders and this presentation illustrates the importance of these leadership qualities during a crisis event.
	PRLCA00048: Health Preparedness: A Legal Umbrella to Keep you Protected Jay N. Rosenblatt, Business Lawyer at the Law Firm Simpson Wigle LLP This presentation focuses specifically on the risks to health care institutions and the legal liabilities they face. Mr. Rosenblatt identifies how health care institutions should mitigate and manage risks by taking due diligence.

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