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| Business Continuity Management |
DRII Qualifying Exam Review Course
The DRII Qualifying Exam Review prepares business continuity personnel to take the DRI Qualifying Exam. It is intended for participants
who have experience in business continuity planning and who are interested in becoming certified by DRI International as business continuity professionals. All course participants who pass the DRI Qualifying Exam and become certified as a CBCP by DRI International will also earn certification as an ICOR Certified Organizational Resilience Specialist (CORS). ICOR is a separate entity to DRII. Only DRII offers the
Qualifying Exam.
| Course Delivery Structure and Fees: |
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instructor-led 2-day course: |
$995.00 (CS IL BCM 3030) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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The DRII Qualifying Exam Review Course is also offered as an elearning course and as a self-study.
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Essentials of Business Continuity Management
Essentials of Business Continuity Management is an instructor-led ten-day course that provides the foundation necessary for new or current
business continuity professionals who are at the introductory level of experience. It is designed to expose the participant to all aspects of a
holistic BCM program and to be a solid “how to” guide for building a business continuity program for all types of organizations. Essentials of Business Continuity Management concludes with a review for the DRI Qualifying Exam. Successful completion of this course completes the educational component for certification as an ICOR Certified Organizational Resilience Professional (CORP). In addition, it prepares the
participant for the DRII Qualifying Exam necessary for certification as a business continuity planner from DRI International and contributes
to the educational component necessary for certification by the Business Continuity Institute (BCI).
SAVE $595 BY TAKING THE COMPLETE COURSE! Complete Course:
Essentials of Business Continuity Management is offered as an instructor-led course. The full course takes ten business days to complete if taken as a single course offering. |
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Instructor-led 10-day course -
CONTACT US FOR INFORMATION |
$3795.00 (CS IL BCM 2000) |
| CEU Credit: 7 For complete course description, download the >brochure |
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Course Modules:
Essentials of Business Continuity Management has also been divided into 5 multi-day modules that can be completed sequentially over time. For complete course descriptions, download the >brochure |
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Module 1: (2 days) To be able to develop an appropriate Business Continuity Management program you must first understand your organization and what activities or processes are essential to ensure continuity of business critical activity to at least a minimum level. BCM must be owned and fully integrated into the organization as an embedded management process. Understanding Your Organization takes a close look at the major elements or the cornerstone of developing a business continuity program for your organization including the Business Impact Analysis and the Risk Assessment. This two-day instructor-led course is the first in a series of five that make up Essentials of Business Continuity Management.
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$995.00 (CS IL BCM 2010) |
| CEU Credit: 1.4 |
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Module 2: BCM Strategy Development (1 day) BCM Strategy Development is a one-day instructor-led course and the second in a series of five that make up Essentials of Business Continuity Management. It introduces the attendee to the challenges of selecting the appropriate strategies for the recovery of business processes, critical functions, operations and the supporting information technologies within the specified recovery time objective. It defines alternative strategies, assesses the strengths and weaknesses of strategies and methodologies for presentation to management. BCM Strategy Development reviews the three main categories for BCM strategy development: organization-wide strategies, process level strategies, and resource recovery strategies.
For complete course description, download the >brochure |
$595.00 (CS IL BCM 2020) |
| CEU Credit: .7 |
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Module 3: (5 days) Developing a BCM Response is a five-day instructor-led course and the third in a series of five that make up Essentials of Business Continuity Management. This course focuses on plan development, identifying the essential components of Incident Management Plans, Crisis Management Plans, Business Continuity Plans, and Business Unit Recovery Plans. The aim of the various plan(s) covered in this stage is to identify, as far as possible, the actions that are necessary and the resources which are needed to enable the organization to manage an interruption whatever its cause. |
$2175.00 (CS IL BCM 2030) |
| CEU Credit: 3.5 for all 5 lessons |
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Module 4: (1 day) Developing a BCM Culture is a one-day instructor-led course and the fourth in a series of five that make up Essentials of Business Continuity Management. The successful establishment of a BCM culture within an organization is dependent upon its integration with the organization's strategic and day-to-day management and alignment with its business priorities. Developing a BCM Culture will show you how to develop an organizational awareness and training campaign for your organization.
For complete course description, download the >brochure |
$595.00 (CS IL BCM 2040) |
| CEU Credit: .7 |
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Module 5: (1 day) Exercising, Maintaining, and Auditing the plan is a one-day instructor-led course and the fifth in a series of five that make up Essentials of Business Continuity Management. A business continuity management program is not complete without its having been exercised by its people and maintained to keep it up-to-date and executable. Exercising, Maintaining, and Auditing the Plan explores testing, exercising, maintaining, and auditing the plan to ensure a business continuity capability.
For complete course description, download the >brochure |
$595.00 (CS IL BCM 2050) |
| CEU Credit: .7 |
**Upon completion of all course materials and passing a multiple choice exam at the conclusion of each module or series. For complete course description, download the >brochure |
Essentials of Business Continuity Management is also available as stand alone single day courses to meet your individual interests and needs. |
BCM Program Development
BCM Program Development is a half-day instructor-led workshop that provides an overview of the business continuity management program development process with a focus on gaining executive support as demonstrated by policy development. It will also include a review of the regulations that drive much of BCM program development as well as project management strategies related to business continuity planning.
BCM Program Development is part of the Essentials of Business Continuity Management series.
| Course Delivery Structure and Fees: |
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BCM Program Development (1 day) |
$595.00 (CS IL BCM 2011) |
| CEU Credit: 0.5 For complete course description, download the >brochure |
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The Business Impact Analysis
The Business Impact Analysis is a one-day instructor-led workshop that introduces the reasons for and value of conducting a Business
Impact Analysis. Attendees will understand methodologies, terms and definitions such as Mission Critical business processes, Recovery
Time Objectives (RTO), and Acceptable Exposure to Loss in order to understand the BIA process for their organization. The Business
Impact Analysis is part of the Essentials of Business Continuity Management series.
| Course Delivery Structure and Fees: |
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The Business Impact Analysis (1 day) |
$595.00 (CS IL BCM 2012) |
| CEU Credit: 0.7 For complete course description, download the >brochure |
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The Risk Assessment
The Risk Assessment is a one-day instructor-led workshop that focuses on the second element of data gathering – the Risk Assessment.
This workshop introduces the basic concepts of Risk Management and develops familiarity with the methodologies and models used in the
Business Continuity Management profession, by providing an understanding of what a risk assessment is all about, why a risk assessment
is important to a business continuity program, the elements of a risk assessment, and how these are utilized to build a business continuity
program. The Risk Assessment is part of the Essentials of Business Continuity Management series.
| Course Delivery Structure and Fees: |
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The Risk Assessment (1 day) |
$595.00 (CS IL BCM 2013) |
| CEU Credit: 0.7 For complete course description, download the >brochure |
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Plan Writing
Developing a BCM Response is a one-day instructor-led workshop that introduces the elements of developing a BCM response by addressing the creation of the actual plan documents. This workshop will provide you with the information you need to decide on the approach, methodology and the plan document structure that best fits the needs of your organization. In addition, we will also discuss the roles and responsibilities of the members of the organization in order to develop a BCM response. Developing a BCM Response is part of the Essentials of Business Continuity Management series.
| Course Delivery Structure and Fees: |
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Plan Writing (1 day) |
$595.00 (CS IL BCM 2031) |
| CEU Credit: 0.7 For complete course description, download the >brochure |
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The Incident Management Plan
Developing the Incident Management Plan is a one-day instructor-led workshop that introduces the importance of the incident response effort and explores the essential elements of an incident management plan specifically focusing on the role of life safety. The workshop also examines coordination with external agencies and addresses compliance issues with applicable statutes or regulations, as well as reviewing the Incident Command System. Developing the Incident Management Plan is part of the Essentials of Business Continuity Management series.
| Course Delivery Structure and Fees: |
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The Incident Management Plan (1 day) |
$595.00 (CS IL BCM 2032) |
| CEU Credit: 0.7 For complete course description, download the >brochure |
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Planning for the Communications Crisis
This is a one-day, 9-hour class, divided between lecture and practical exercise. We’ll examine the roles of the Crisis Management Team and the Crisis Communications Team, a methodology for developing a crisis communications plan, the essential elements that should be included in a crisis communications plan, and what to do and what to avoid when responding to a crisis event. In addition, all attendees will prepare a sample crisis communications plan and learn how to assess communications performance before, during and after a communications crisis. This one-day course is part of Module 3 Developing a BCM Response which is part of the Essentials of BCM series and also counts as credit in the Crisis Management and Communications discipline.
| Course Delivery Structure and Fees: |
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Planning for the Communications Crisis
(1 day) |
$595.00 (CS IL BCM 2033) |
| CEU Credit: 0.7 For complete course description, download the >brochure |
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The Business Continuity Plan
Developing a Business Continuity Plan is a one-day instructor-led workshop that focuses on the Business Continuity Plan. The Business Continuity Plan pulls together the response of the whole organization to a disruptive incident. The attendee will understand the components of a business continuity plan and how they relate to the organization’s overall BCM response capability. Developing a Business Continuity Plan is part of the Essentials of Business Continuity Management series.
| Course Delivery Structure and Fees: |
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The Business Continuity Plan (1 day) |
$595.00 (CS IL BCM 2034) |
| CEU Credit: 0.7 For complete course description, download the >brochure |
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The IT Disaster Recovery Plan
Developing Business Unit Recovery Plans is a one-day instructor-led workshop that focuses on developing business unit resumption plans. Business Unit Resumption Plans provide the Operational Response to the incident of each department of the organization. This workshop also provides detail on developing an IT or Disaster Recovery Plan for your organization. Developing Business Unit Recovery Plans is part of the Essentials of Business Continuity Management series.
| Course Delivery Structure and Fees: |
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The IT Disaster Recovery Plan (1 day) |
$595.00 (CS IL BCM 2035) |
| CEU Credit: 0.7 For complete course description, download the >brochure |
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Organizational Resilience: The BCM Component
Organizational Resilience: The BCM Component is a two-day course designed for those managing a business continuity program or for providing senior management support for the business continuity management program in their organization. Included as part of this course is the CORS Certification Exam in Business Continuity Management.
| Course Delivery Structure and Fees: |
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Instructor-led 2 day course
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$1270.75 until June 10th
$1495.00 after June 10th
(CS IL BCM 4000) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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| Crisis Management |
Organizational Crisis Preparedness
Organizational Crisis Preparedness is the introductory course for the crisis management and communications discipline. It begins with a comprehensive review of the total organization and its ability to mitigate the probability of occurrence as well as the impact of a wide array of crises. It provides “nuts and bolts” applications as well as an interactive learning experience that draws on the experience of the attendees. At least ½ of a day will be devoted to a simulation exercise. However, through out the training, there are a variety of small group exercises and discussions to generate learning. The audience for this course ranges from entry level through those with a moderate level of crisis management experience.
| Course Delivery Structure and Fees: |
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Organizational Crisis Preparedness (2 days) |
$1395.00 (CS IL CMC 2000) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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Certified Crisis Communications Planner
An organization in crisis faces many grave threats. Employees can be in physical danger. Buildings can fall. Customers can be lost. But the most serious threat is and always will be the threat to the organization’s most important asset – its reputation. To protect the organization from reputational threats requires careful, thoughtful, detailed planning and a methodology for inculcating a culture of organizational crisis preparedness. In this two-day seminar, you will learn how to prepare the organization for inevitable threats to reputation, execute the crisis communications plan, then, when the crisis has passed, assess and do what must be done before the
next threats occur. Attendees will be certified as Crisis Communications Planners.
| Course Delivery Structure and Fees: |
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Certified Crisis Communications Planner (2 days) |
$1495.00 (CS IL CMC 2050) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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Media Communications
Media Communications is a one-day course focusing on media relations, communications, and reputation management. The focus of this course is to teach Public Information Officers and Media Spokespersons how to speak publicly to both internal and external audiences during a crisis situation. In addition, it includes essential elements for planning for reputation management as part of your resiliency framework. As a result of completing this one day course, attendees can become certified Media Spokespersons and / or Public Information Officers for both the public and private sectors.
| Course Delivery Structure and Fees: |
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Media Communications (1 day) |
$795.00 (CS IL CMC 3010) |
| CEU Credit: 0.7 For complete course description, download the >brochure |
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Influence with Integrity
We are always communicating. You either do it well or you do not, but no one can ever simply stop communicating. Influence with Integrity focuses on training individuals and businesses how to enhance and strengthen their communication techniques to achieve exceptional results in all aspects of their life. Influence is a natural result of communication. Influencing with integrity is a skill that can be developed or deepened with the right training.
Cutting edge communication skills, when combined with personal congruence, are the foundation of strong leadership, superior negotiating, and powerful conflict resolution skills. Individuals completing the course can be certified in Conflict Resolution and in Basic Negotiations. The audience for this four-day series of courses includess front line enforcement officers, leaders & individuals responsible for motivating or inspiring others, professional communicators (such as Lawyers, counselors, and coaches) and people who require advanced communication skills with which to persuade or influence others (such as media spokespersons, crisis team leaders, public speakers, and trainers).
| Course Delivery Structure and Fees: |
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Influence with Integrity (4 days) |
$2495.00 (CS IL CMC 4020) |
| CEU Credit: 3.5 For complete course description, download the >brochure |
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Crisis Team Leadership Development
Leadership is expected for those elected or assigned to working in the Emergency Operations Center – whether in the public or private sector. Crisis Team Leadership Development is a three-day series of courses that teaches public and private sector leaders how to work in a team and make clear decisions under extreme conditions. It uses a powerful approach to figuring out what’s important and what’s not when making a decision. It includes clear, useful strategies and techniques for how to analyze situations and make difficult decisions with limited time and information.
The audience for this course includes those people responsible for working in an Emergency Operations Center as team members or team leaders. As a result of taking this course attendees can be certified as crisis team members or leaders.
| Course Delivery Structure and Fees: |
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Crisis Team Leadership Development (5 days) |
$2195.00 (CS IL CMC 4030) |
| CEU Credit: 3.5 For complete course description, download the >brochure |
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| Critical Infrastructure & Facility Management |
Data Center Equipment Engineer
Installing equipment in a data center entails much more than what most engineers might think. The traditional way of finding the first available rack with space and then “plugging” in the equipment and turning it on could lead to risky scenarios and even costly down time.
Especially in today’s environment, special care needs to be given to feed and phase balancing of the electrical system, cooling and airflow, floor loading capabilities, EMF, rack location and equipment location within the rack and many more factors.
This one-day course will provide anybody involved with installing ICT (Information and Communication Technology) equipment in the data center valuable lessons on how to effectively install equipment without causing potential short term and long term negative effect which might impact equipment reliability and ultimately business downtime.
| Course Delivery Structure and Fees: |
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instructor-led 1-day course |
$595.00 (CS IL CIFM 1000) |
| CEU Credit: 0.7 For a complete course description, download the brochure |
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Certified Data Center Professional
The Certified Data Centre Professional course is an instructor-led two-day course designed to expose participants to the key components of the data centre. It addresses how to set up and improve key aspects such as power, cooling, security, cabling, safety, among others to ensure a hi-available data centre. It wil also address key operations and maintenance aspects. Attendees who successfully complete the course and who pass the exam will receive the "Certified Data Centre Professional" certificate accredited by ICOR.
| Course Delivery Structure and Fees: |
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instructor-led 2-day course: |
$1495.00 (CS IL CIFM 2010) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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Certified Data Center Specialist
The Certified Data Center Specialist course is an instructor-led three-day course designed to build upon the CDCP course. Participants must hold a valid CDCPTM certificate in order to be able to register for the CDCS class.The primary audience for this course is an IT, Facilities or Data Center Operations professional working in and around the data center and having responsibility to achieve and improve hi-availability and manageability of the data center. The CDCS course will further specialize attendees to a level where by they will be a compatible sparring partner with suppliers and will be able to verify offers provided by vendors for correctness, effectiveness and efficiency.
| Course Delivery Structure and Fees: |
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instructor-led 3-day course: |
$2195.00 (CS IL CIFM 3010) |
| CEU Credit: 2.1 For complete course description, download the >brochure |
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Certified Data Center Operations Manager
The Certified Data Center Operations Manager course is an instructor-led two-day course designed to expose participants to the key elements involved in day to day IT Operations in the data center. Proven best practices are addressed to reveal detailed inside information on how to get the most out of IT Operations, whereas results are instantly accomplished without making huge investments in soft– or hardware.
This course virtually touches the IT Operations processes end-to-end with the focus on all aspects relevant for being successful in running and maintaining critical data center. The primary audience for this course are system and network engineers, Infrastructure / Operational Managers and CIO’s that are responsible for delivering and improving high quality IT Operations in business critical environments.
| Course Delivery Structure and Fees: |
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instructor-led 2-day course: |
$1495.00 (CS IL CIFM 2020) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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| Emergency Management |
Writing the Incident Response Plan
The most important asset in any organization is its people. Every organization should have plans and procedures in place to protect its people. In addition to preserving lives, the organization also needs to minimize exposure to loss of property and to civil or criminal liability in the event of an incident. An Incident Response Plan also facilitates compliance with regulatory requirements and should have a clear understanding of the Incident Command System.
This workshop will begin by providing you with an understanding of the different types of plans each organization should have in place in order to be resilient. It will then focus on specifically on developing an Incident Response Plan and on how to integrate business continuity procedures with incident response procedures. In addition, the course will review the Incident Command System and provide you with the latest information on public/private partnerships.
| Course Delivery Structure and Fees: |
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instructor-led 1-day course - COMING SOON |
$595.00 (CS IL EM 1000) |
| CEU Credit: .7 for each day |
| For more information contact us |
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| Risk Management |
Introduction to Risk Management
Introduction to Risk Management focuses on the methodology and best practices of conducting a Risk Assessment. It introduces the basic concepts of Risk Management and develops familiarity with the methodologies and models used in the Risk Management and Business Continuity profession, by providing an understanding of what a risk assessment is all about, why a risk assessment is important, the elements of a risk assessment, and how these are utilized to build a resilient organization.
| Course Delivery Structure and Fees: |
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instructor-led 1-day course - COMING SOON |
$595.00 (CS IL RM 1000) |
| CEU Credit: .7 for each day For more information contact us |
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| Social Resilience |
Human Impact Preparedness Audit
Human Impact Preparedness Audit is an intensive instructor-led training offered in a one or two-day format that covers the critical components of a successful Human Impact Preparedness Program and will help you learn to assess your organization's state of readiness. Learn the 5 most important categories to include in your plans, how to keep people productive following a crisis, and psychological and social responses to disasters. Day 2 includes a disaster simulation that tests your organization's preparedness program.
| Course Delivery Structure and Fees: |
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instructor-led 2-day course: |
$1395.00(CS IL SR 1010) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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Pandemic Planning for Financial Institutions
The purpose of Pandemic Preparedness for Financial Institutions is to provide training that will ensure the ability of your organization to function effectively in the event of an interruption due to the loss of personnel due to a pandemic and the subsequent result of social distancing, illness, and possible deaths. The intention is to develop strategies and plans for workforce continuity under these difficult circumstances. The course specifically focuses on financial institutions as they are vital to the overall resilience of the community.
| Course Delivery Structure and Fees: |
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instructor-led 2-day course - COMING SOON |
$995.00(CS IL SRRM 2000) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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Workforce Continuity
The purpose of Workforce Continuity Planning is to provide training that will ensure the ability of your organization to function effectively in the event of an interruption due to the loss of personnel for whatever reason. The intention of this course is to focus on the development of strategies and plans for workforce continuity under all circumstances.
| Course Delivery Structure and Fees: |
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instructor-led 1-day course - COMING SOON |
$595.00(CS IL SR 2036) |
| CEU Credit:.7 For complete course description, download the >brochure |
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| Other Disciplines |
Managing Risk and Resilience in the Supply Chain
Resilience of the supply chain needs so much more that a traditional ‘business recovery plan’ and the special demands for resilience need to be built into the very strategy of the outsourcing process. It is not enough just to have a recovery plan; it is even more important that the organisation has recognised the human, intellectual and work tool dependencies that have been handed over. Continuity planning now needs to understand many new reasons for supply failure, whether it sudden or gradual, local or international, in quality or quantity. Our 2-day workshop will guide you through the intricacies of these areas.
| Course Delivery Structure and Fees: |
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instructor-led 2-day course: |
$1495.00(CS IL RMSC 3000) |
| CEU Credit: 1.4 For complete course description, download the >brochure |
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